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We’re committed to providing an inclusive and accessible experience for all racegoers.

From dedicated parking and on-course transport services, we aim to ensure comfort and ease of access for everyone. Whether you need disability assistance, accessible restrooms or just a bit of extra support, we're here to help. 

For more information and support, please contact Victoria Racing Club on 1300 727 575. 

The 2025 Melbourne Cup Carnival Digital Map is a great tool to identify accessibility services, plan your day and find the most accessible route to your destination. 

2025 MELBOURNE CUP CARNIVAL DIGITAL MAP


Disability Assistance Support 

The Disability Assistance Support team is available at any time throughout the Melbourne Cup Carnival to provide assistance and support for all patrons.  

The team are here to help, supporting with access requirements, information about accessibility services and directional support. If you require support, the Disability Assistance team are roaming around course, or you can see a member of the VRC team or visit any of the Information points across.  

Entry points

All turnstile entries are equipped with accessible entries to accommodate wheelchair users and those who require additional assistance. Accessible entry points include: 

  • The Hill Gate via Leonard Crescent
  • Flemington Drive Entrance via Epsom Road
  • Train Station via Platform 1 or 2
  • The Elms  

Transport Services, Parking & Drop-off Locations

Find out more about how to make your journey to Flemington as smooth as possible.

A free accessible car park is located at the Smithfield Road entry for patrons with DDA stickers. A wheelchair accessible shuttle bus departs regularly from this car park to take you to the main entry.  

An accessible shuttle service operates around course with wheelchair accessible buggy and shuttle bus to take you to your destination.

This service is contactable between the hours of 09:00 and 17:00 Monday to Friday, and on event days.

The accessible shuttle service can be pre-booked. For more information, please contact Victoria Racing Club on 1800 133 320.

RIDESHARE

Drop-off for patrons choosing to arrive at Flemington by rideshare is available at all three main Entrances (The Main Gate, The Elms Gate and The Hill Gate). Rideshare is a suitable option for drop-off only.  All patrons should consider other transport options before choosing rideshare for their trip home. The only designated rideshare pick-up zone will be located adjacent The Nursery, near The Birdcage pedestrian overpass.

LIMOUSINE / LICENSED HIRE CARS (VHA/B/C)

Limousines and licensed hire cars have access to drop off at all three main entrances. No limousines or hire cars are permitted to enter Flemington Racecourse without a pre-organised booking.

Members Car Park / Main Taxi Rank
All vehicles should enter via Stables Drive Entrance off Smithfield Rd. VHA/B/C cars and limousines returning at the end of the day to collect patrons will be directed to park in the limousine holding area within the main Members Car Park (Wetlands) and will be called down to the patron collection point when their client is ready to depart.

Riverbank Precinct
Access to The Elms Gate will be via a one-way road from Smithfield Road (at Lynch’s Bridge Entrance) to the designated drop-off area at the Riverbank Precinct, then exiting via a left
turn at Fisher Parade. VHA/B/C cars and Limousines returning at the end of the day to collect patrons will enter via Lynch’s Bridge Entrance and will be directed to the limousine holding area and will be called down to The Elms patron collection point when their client is ready to depart.

Hill Gate
Access to the designated drop-off area (adjacent the rear of VIP Carpark) is via Gate 7a of the Showgrounds off Langs Rd. VHA/B/C cars and limousines returning at the end of the day to collect patrons will be directed to a holding area within the Showgrounds located a short walk from the VIP carpark. Drivers will need to exit via Gate 7c and follow the one-way road down Leonard Crescent on to Fisher Parade.

Accessible taxi ranks are conveniently located at:

  • The main taxi rank near the Phar Lap Statue via Stables Drive (entry via Smithfield Road)
  • The Hill Gate via Leonard Crescent

To book an accessible taxi, contact:

  • Central Booking Line: (03) 8413 7202
  • Yellow Cabs: (03) 9277 3877
  • CABiT: 13 22 22

Private Hire Vehicles and Uber
VHA/B & C cars and Rideshare services, including Uber, can access Flemington via Hill Gate (entry via Leonard Crescent).

Trains
All train services are wheelchair accessible. If you need assistance boarding, please wait near the front of the train on the platform.
Flemington Racecourse Train Station has access at platforms 1 and 2.

Trams
Extra tram services will run along Route 57. Please note, low-floor trams do not operate on Route 57, so passengers using mobility aids are advised to take the train to Flemington Racecourse.

Buses

  • Route 472: Travel from Williamstown, Footscray, or Moonee Ponds to Fisher Parade, and enter via the Riverbank entrance.
  • Route 404: Travel from Footscray or Moonee Ponds to Smithfield Road, and enter via the Stables Drive entrance.

For more information on Melbourne’s trains, trams, and buses, visit ptv.vic.gov.au or call 1800 800 007 (6am-midnight daily). TTY users can call (03) 9619 2727.

The recommended location for private drop off and collection is the Hill Gate entrance via Leonard Crescent.


Information Points

Designated Information Points are located at all main entrances and key areas within the turnstiles. Our staff are available to assist you with directions or any requirements you may have.


On course services and facilities

We provide a range of on-course services and facilities all designed to ensure your comfort and convenience throughout the event. 

For patrons requiring access support, wheelchair assistance can be provided to help you get to your venue or seat location. For mobility support, see a member of our Disability Assistance Support or Information teams at any entry across the course.  

Public Areas

All public areas are accessible. If you are seeking the most accessible route to your destination, the 2025 Melbourne Cup Carnival Digital Map will navigate you from A to B.

You can also enquire at one of the Information points at any main entry.

VRC Members & Corporate Hospitality

The Grandstand: Members with limited mobility can access Levels 1 (The Forum), 2 (The Atrium), 4 (The View), and 5 (The Peak) via the eastern lift from The Betting Ring. Level 1 (The Forum) is also accessible through the main entrance opposite the railway station.

Skyline Dining: Please request assistance in getting through the Grandstand from a member of staff, who will be able to contact the DAS Team.

Chairman's Club: Members and guests with limited mobility may enter via the Eastern lift in The Grandstand to Level 3 (Chairman's Club).

For assistance or more information, please reach out to Victoria Racing Club on 1300 727 575 prior to the Melbourne Cup Carnival, or a member of the Disability Assistance Support team when on course.

Public Areas

TAB Saintly Place Sports Bar: A limited amount of accessible viewing areas are available at the eastern end of the TAB Saintly Place Sports Bar.

Reserved Seating

The Hill Stand: Racegoers who have a reserved seat in The Hill Stand can access it via The Grandstand lifts.

VRC Members

The Grandstand Level 4, The View: Wheelchair bays available

The Club Stand Levels 1, 2 & 3: Wheelchair bays available

For a comprehensive view of accessible bathrooms on course and directions to each location, we recommend using the 2025 Melbourne Cup Carnival Digital Map

Public Areas 

  • Horse Stalls/Parade Ring
  • The Elms
  • The Park
  • Club Lawn
  • Hill Road - on Railway Platforms 1 & 2 (Platform 2 accessed from Hill Gate)
  • Eastern end of the Central Breezeway (female)
  • Central Breezeway beside accessible lift
  • Saintly Place/ Hill Square
  • Front Lawn/ Breezeway - male toilet next to breezeway
  • Flemington Heritage Centre and Eastern end of the Betting Ring 

VRC Members 

  • The Nursery Car Park
  • The Grandstand – Levels 1, 2, 3 & 4
  • The Club Stand - Levels 1, 2, 3 & 4
  • Members Betting Ring
  • Members Lawn 

Restaurants, Marquees, and Enclosures 

  • Parade Lounge
  • The Birdcage
  • 350 Collective
  • The Infield (TAB Clubhouse)
  • The Terrace Restaurant
  • The Hill Stand, Level 3 (outside The Skyline)
  • The Grandstand - Accessible lifts to Levels 1 (The Forum), 2 (The Atrium), 4 (The View), and 5 (The Peak) from The Betting Ring.
  • The Hill Stand - Access via western lift in The Grandstand to Level 4 (The View) and then dedicated wheelchair lift. Also accessible via Level 2 (The Atrium) through the Hill Stand Ground Level
  • Chairman's Club - Access via the Eastern lift in The Grandstand to Level 3 (Chairman's Club) 

Parents Rooms with changing facilities are available across course, including: 

  • The Park
  • The Hill Stand, Ground Floor – next to the Kirin Ichiban Elms Bar
  • The Club Stand, Ground Floor (VRC Members)
  • The Nursery (VRC Members) 

A Prayer Room is located for all patrons in The Park, opposite the Lawn Stand. A Prayer Room is also available in The Domain for staff and suppliers to utilise.

Friend in Me sensory spaces have been set up in The Park and The Nursery for patrons who need a break or chance to regulate.  

Hidden Disabilities Sunflower 

The Victoria Racing Club is a member of the Hidden Disabilities Sunflower program. Our Disability Assistance Support and Information teams are trained to support patrons with Sunflower badges or lanyards. If you need help or support, please see a member of our team.  

Patrons can also collect their own Sunflower badge or lanyard to share that they have a disability or condition that may not be immediately apparent from any Information point across the course.  

Go to our Plan your visit page for more information about attending at race day at Flemington

Wheelaway is ready to help with wheelchair-accessible vans and buggies to get you to your destination during the 2024 Melbourne Cup Carnival. 

A designated shuttle bus stops at the following locations:

  • Disabled Car Park (Smithfield Road Entry)
  • Bottom of the pedestrian path from Epsom Road
  • Phar Lap (adjacent to the Main Taxi Rank and main entrance)
  • The Hill Gate
  • The Elms Gate
  • The Panoramic Enclosure (Infield)

If you would like to arrange your transport before your arrival, please call 1800 133 320 Monday-Friday 0900-1700 to make a booking directly. 

If you need help getting around course, our DAS is available throughout the event. Our trained team is ready to assist you or your companions. To request assistance, visit any Information point.

Additionally, the team will be roaming the venue, so if you need help at any time, just speak to any staff member, and they will contact the DAS Team for you.