Membership FAQs Membership FAQs

The loss or theft of Membership Cards or Car Passes, must be reported to the VRC Membership Department as soon as possible so that unauthorised use can be prevented.

A replacement Membership Card or Car Pass will be issued upon receipt of an email, explaining the circumstances of the loss via membership@vrc.net.au.

A fee of $30 is required for the replacement of a Membership or Guest Card, unless the card was stolen and a copy of a police report is included.

A fee of $5 is payable for the replacement of a Junior Membership Card and $10 for a Car Pass.

Should you forget your Membership Card on a race day, please visit Membership Services located at your gate entry to be provided with entry into the course and Members Enclosure.

Should you experience any problems with your Membership or Guest card admitting you to the Members Enclosure, please proceed to Membership Services at the relevant entry gate where the matter will be addressed.

Please remember that every Membership Cards is strictly non-transferable. We do frequently conduct random audit checks within the Members’ Enclosure on race days.

The misuse of a Membership Card is a serious breach of Club rules. Offenders will be referred to the VRC Disciplinary Committee which could result in suspension or loss of Membership privileges.

The Official 2023/24 Race Day Calendar can be found here.

Members are urged to respect others within the Members Enclosure by not using offensive or discriminatory language, or indulging in any kind of unseemly or anti-social behaviour.

Any behaviour deemed unacceptable will be referred to the VRC Disciplinary Committee for action. Unseemly behaviour may also result in the offender being escorted from the racecourse.

Members are reminded that they are responsible for the behaviour of the guests they introduce into the Members’ Enclosure, including the Members’ Reserved Car Park Enclosures.

As an extension of the Victorian Government’s Tobacco Act, the VRC has designated smoking areas across course. These areas have been determined with the strict legislation in mind and are denoted by clear signage.

The Club Stand is a no smoking zone. Members wishing to smoke can head to the designated smoking area in the Public Betting Ring. Members are also welcome to utilise the designated smoking area on the Front Lawn. The Grandstand is a no smoking zone. Members wishing to smoke can head to the designated smoking area on Hill Square (outside The Hill Stand).

At all times, we ask that you maintain 1.5m distance from others, including staff.

BYO food is not permitted anywhere in The Club Stand, except for on the Members Lawn and the Members Betting Ring. BYO food is permitted in all venues in The Grandstand, except Atrium Dining.

Each venue within The Club Stand and The Grandstand has been pre-set to accommodate member preferences and a range of popular group and table sizes.

The movement of tables is not permitted for the below reasons:

• impact on customer service flow
• customer circulation to access amenities

Within reason chairs may be moved unless the movement impacts any of the above 2 points. Venue staff can assist.

Please also note that the holding of tables by placing personal items (coats, umbrellas, hats, papers) for members that have not yet arrived, is not permitted.

Members and their guests must observe the Liquor Licensing Regulations in place at Flemington Racecourse. The VRC and its caterers follow guidelines for Responsible Service of Alcohol.

By law, staff members must not serve any alcoholic beverages to guests under the age of 18, or to guests deemed to be in a state of intoxication.

In addition to any action taken by police, disciplinary action will be taken by the VRC Disciplinary Committee against Members and/or guests who are in breach of the Liquor Licensing Regulations applicable to Flemington Racecourse.

Phar Lap Club Members can use their membership card to access the course and Membership Enclosure.

On racedays, neatly dressed children up to 11 years old may be admitted to the Members’ Enclosure free of charge but will require a ticket which can be accessed via Membership Services at the relevant entry gate. provided they are accompanied by a parent or guardian.

While in the Members' Enclosure, children aged 12-17 must hold either:

• A valid Guest Card
• A Junior Members Card
• Or a Members Enclosure Daily Guest Pass.

Children will not be admitted to the ‘Members Only’ areas and must be supervised at all times.

Children 12 years and older are required to follow the same dress regulations as that of an adult.

Membership Renewal due date is Monday 14 August 2023 to receive all membership renewal offers.

Payment Options

Automatic—Payment Plan

The automatic payment plan enables members to pay their membership subscription fee in three equal payments throughout the season. If you choose to pay your membership subscription by this method all you need to do is make your first payment and the second and third payments will be processed automatically on the dates listed below.

Once your first payment has been processed, your membership will be activated for the new racing season.

Existing members who are already signed up for automatic payment plan will be debited for the 2023/24 racing season on the below dates.

First instalment - Tuesday 1 August 2023

Second instalment - Friday 1 September 2023

Third instalment - Monday 2 October 2023

Automatic—Upfront payment

Members can opt to pay their membership subscription and any optional products via automatic upfront payment, processed at the start of each racing season. Members will be advised at least two weeks prior to the payment processing date.

Existing members who are already signed up for automatic upfront payment will have their payment processed for the 2023/24 racing season on Tuesday 1 August 2023.

If you are on either of the above payment options and would like to make any changes to your payment methods or membership information including updating your details, please call our Membership Services team on 1300 727 575 or email membership@vrc.net.au prior to 5pm Friday 28 July.

Make payment in full

Members can pay their membership subscription in full by the below methods:

Renew Online

Log into your membership account and follow the prompts to:

• Make a full one-off credit card payment
• Sign up for automatic annual renewal
• Sign up for automatic instalment payment plan

Phone

Call our Membership Services team on 1300 727 575 to make payment over the phone. The team can assist with all payment types.

If you have any questions about membership renewals or the upcoming season, please contact us, we’d be happy to assist.

Phone: 1300 727 575
Email: membership@vrc.net.au

The 2023 Melbourne Cup Carnival Guide will be available on vrc.com.au in July. We will email members once it is available. This will include all information on what is available to members and how to access the tickets.

Members Dining venues can be booked via Ticketmaster for each race day, using the barcode on your membership card and any other membership barcodes of their group to access the member price. Members can also purchase guest ticketing or redeem their complimentary guest tickets during the same transaction.

Members can purchase unreserved car parking via their online membership account for $105. More information can be found here.

Members will need to visit https://www.ticketmaster.com.au/vrc to book guest passes* into the Members enclosure on race day. VRC members will need to enter in their membership barcode after selecting the race day they are looking to attend and select the number of guests they are looking to bring. Alternatively, members can redeem up to 10 complimentary guest tickets using the barcodes provided to them with their membership.
*Standard fees for a guest pass are $50 and $60 for Group 1 race days.

No. Cash on card balances for financial members will not expire and are rolled over from season to season for use on food and beverage on course.